SAM 11 takes advantage of the proven technology of Progress OpenEdge 11 and comes with a new approach for the basic screen layout such as:
These new features enables each user to personalize SAM, and will make the use of SAM much easier.
Appart from that you will also find a lot of system improvement which also will make life easier for your as an OPERATOR or MRO
SAM remembers you last setting for window size to the next time you open it.
The well know single windows where each new view opens is in its own window.
An all in one window approach where each new window opens on a folder in the main window.
To switch between the SDI and MDI interface use the buttons in top left corner.
Alll windows have a menu bar in the top of the window:
You have the option to see Key Performance Indicator’s when starting SAM or at any time during your session.
The welcome screen is set up to show Key Performance Indicators of your choice
Personalisation - For each KPI ”window” you have the option to chose from a list wich KPI you want to see on you screen, and SAM will remember it.
One of the KPI' s you can choose is Automatic Bug Reporting and Following.
Wishes and errors reported this way is automatically recorded by ASA’s ticket system wich is obligatoty to any change or correction to SAM.
Ones recorded a ticket will alert SAM support programmer who will decide which action to take and classify the report.
You will at any time be able to follow the status of your report..